Transform Your Outdoor Paradise

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Privacy Policy

Effective Date: January 1, 2026

Information We Collect

At Trusted Garden Concepts, we collect information you provide directly to us, such as when you contact us for services, request a consultation, or submit inquiries through our contact form. This may include your name, email address, phone number, property address, and details about your gardening and landscaping needs.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our landscaping and garden design services, communicate with you about your projects, respond to your inquiries, send you service updates and promotional materials (with your consent), and comply with legal obligations.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted service providers who assist us in operating our business, conducting our services, or serving you, provided they agree to keep this information confidential.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call us at +1 (212) 847-5063.

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Terms of Service

Effective Date: January 1, 2026

Services Provided

Trusted Garden Concepts provides professional landscaping, garden design, maintenance, and related outdoor services. All services are subject to availability and our professional assessment of project feasibility.

Payment Terms

Payment terms will be specified in individual service contracts. Generally, we require a deposit before beginning work, with final payment due upon completion. We accept various payment methods including cash, check, and major credit cards.

Warranties and Guarantees

We guarantee our workmanship for a period specified in your service agreement. Plant warranties are typically 30-90 days depending on the type of plant and season of installation. Warranties do not cover damage due to weather, neglect, or circumstances beyond our control.

Limitation of Liability

Our liability is limited to the cost of the services provided. We are not responsible for indirect, incidental, or consequential damages. We maintain appropriate insurance coverage for our operations.

Cancellation Policy

Service cancellations must be made at least 24 hours in advance. Cancellation fees may apply for custom orders or materials already purchased for your project.

Contact Information

For questions about these terms, contact us at [email protected] or +1 (212) 847-5063.

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Disclaimer

Effective Date: January 1, 2026

Service Limitations

While Trusted Garden Concepts strives to provide the highest quality landscaping and garden services, we cannot guarantee specific outcomes due to factors beyond our control, including weather conditions, soil conditions, plant survival rates, and natural environmental factors.

Property Conditions

Our services are based on visible conditions at the time of assessment. We are not responsible for hidden conditions such as underground utilities, pipes, or structural issues that may be discovered during work.

Plant and Material Performance

Plant survival and growth depend on many factors including weather, soil conditions, proper care, and natural plant characteristics. While we select appropriate plants and materials, we cannot guarantee long-term performance beyond our specified warranty periods.

Weather-Related Issues

Services may be delayed or rescheduled due to weather conditions. We are not liable for weather-related delays or damage to completed work caused by extreme weather events.

Professional Advice

Our recommendations are based on professional experience and industry best practices. However, gardening and landscaping involve natural processes that can vary. Results may differ from initial expectations.

Questions

If you have questions about this disclaimer, please contact us at [email protected].